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Language Translation

The Department of Labor CareerZone website is provided in English. However, the “Google Translate” option may assist you in reading it in other languages. Google Translate cannot translate all types of documents, and it may not give you an exact translation all the time. Anyone relying on information obtained from Google Translate does so at his or her own risk. The Department of Labor does not make any promises, assurances, or guarantees as to the accuracy of the translations provided. The State of New York, its officers, employees, and/or agents shall not be liable for damages or losses of any kind arising out of, or in connection with, the use or performance of such information, including but not limited to, damages or losses caused by reliance upon the accuracy of any such information, or damages incurred from the viewing, distributing, or copying of such materials.


Thank you for visiting CareerZone®, a website developed and operated by the New York State Department of Labor. CareerZone is your one stop source for career development information in New York State. This website is designed to make it easier and more efficient for New York State citizens, especially school aged citizens and their parents, to choose and pursue a career in New York State.

Like all online resources, we recognize that visitors to this website are concerned about their privacy. The New York State Department of Labor (NYSDOL) is committed to preserving your privacy when visiting this site.

Consistent with the provisions of the Internet Security and Privacy Act, the Freedom of Information Law, and the Personal Privacy Protection Law, this policy statement describes NYSDOL's privacy practices and usage of information collected from visitors to this website. This policy describes what information is collected and how it is used. Because this privacy policy only applies to this website, you should examine the privacy policy of any website, including other State websites you access through this site.

For purposes of this policy, "personal information" means any information concerning a natural person which, because of the name, number, symbol, mark, or other identifier, can be used to identify that natural person. The New York State Department of Labor does not collect any personal information about you unless you provide that information voluntarily by sending e-mail or by initiating an online transaction, such as a survey, registration or order form.


Information Collected Automatically When You Visit This Website

When visiting this website the Department of Labor automatically collects and stores the following information about your visit:

  1. The Internet Protocol (IP) Address and domain name used, but not the e-mail address. The IP address is a numerical identifier assigned either to your Internet service provider or directly to your computer;
  2. The type of browser and operating system you used;
  3. The date and time you visited this site;
  4. The web pages or services you accessed at this site;
  5. The web site you visited prior to coming to this site;
  6. If you downloaded a form, the form that was downloaded.

None of the foregoing information is deemed to constitute personal information.

The information that is collected automatically is used to improve this website's content and to help NYSDOL understand how users are interacting with the website. This information is collected for statistical analysis, to determine what information is of the most and least interest to our users, and to improve the utility of the material available on the website. The information is not collected for commercial marketing purposes and the NYSDOL is not authorized to sell or otherwise disclose the information collected from the website for commercial marketing purposes.



Cookies are simple text files stored on your web browser to provide a means of distinguishing among users of a website.

The CareerZone® System uses cookies for monitoring load balancing between its servers while you are linked to the Web Site. While these cookies assist us in creating the fastest possible experience for you, if you do not accept this cookie you will still be able to fully utilize the CareerZone® System.


Information Collected when you E-mail this Website or Initiate an Online Transaction

If during your visit to this Website you send e-mail to the Department, your e-mail address, first name, last name, date/time sent and the contents of your e-mail will be collected.

The information collected is not limited to text characters and may include audio, video and graphic information formats you send us. The information is retained in accordance with the public record retention provisions in the State Arts and Cultural Affairs Law.

Your e-mail address and the information contained in your e-mail will be used to respond to you, to address issues you identify, to further improve this website or to forward your e-mail to another agency for appropriate action. Your e-mail address is not collected for commercial marketing purposes and NYSDOL does not sell or distribute your e-mail address for commercial marketing purposes.

During your visit to this website you may initiate a transaction such as a survey, registration, or order form. The information, including personal information, volunteered by you in initiating the transaction is used by NYSDOL to operate its programs, which include the provision of goods, services, and information. The information collected by NYSDOL may be disclosed by NYSDOL for those purposes that may be reasonably ascertained from the nature and terms of the transaction in connection with which the information was submitted, i.e. for inclusion in the survey data, to register you on the website, or in order to process your order.

This website is primarily targeted at students in grades 9-12. However some schools are encouraging children to visit the site as early as the sixth grade. Therefore, the Department has modified its system to reflect this change. As the Department collects information concerning a student's grade level. The Department is aware that children, as defined under the federal Children's Online Personal Protection Act (COPPA) (e.g. 12 years old or younger) are visiting the site. However, the Department is not a "web-site operator" as defined under the act as the Website is not operated "for commercial purposes." Accordingly, the website is not subject to COPPA requirements. Therefore, the parents of children who visit this Website will not be notified of such access.

Users are cautioned, however, that the collection of personal information submitted in e-mail will be treated as though it was submitted by an adult, and may, unless exempted from access by Federal or State law, be subject to public access. NYSDOL strongly encourages parents and teachers to be involved in children's Internet activities and to provide guidance whenever children are asked to provide personal information online.


Information and Choice

As noted above, NYSDOL does not collect any personal information about you during your visit to this website unless you provide that information voluntarily by sending e-mail or initiating an online transaction such as a survey, registration, or order form. You may choose not to send us e-mail, respond to a survey, or complete an order form. While your choice not to participate in these activities may limit your ability to receive specific services or products through this website, it will not prevent you from requesting services or products from NYSDOL by other means and will not normally have an impact on your ability to take advantage of other features of the website, including browsing or downloading publicly available information.


Disclosure of Information Collected through this Website

The collection of information through this website and the disclosure of that information are subject to the provisions of the Internet Security and Privacy Act. NYSDOL will only collect personal information through this website or disclose personal information collected through this website if the user has consented to the collection or disclosure of such personal information. The voluntary disclosure of personal information to NYSDOL by the user, whether solicited or unsolicited, constitutes consent to the collection and disclosure of the information by NYSDOL for the purposes for which the user disclosed the information to NYSDOL, as was reasonably ascertainable from the nature and terms of the disclosure.

However, NYSDOL may collect or disclose personal information without user consent if the collection or disclosure is: (1) necessary to perform the statutory duties of NYSDOL, or necessary for NYSDOL to operate a program authorized by law, or authorized by state or federal statute or regulation; (2) made pursuant to a court order or by law; (3) for the purpose of validating the identity of the user; or (4) of information to be used solely for statistical purposes that is in the form that cannot be used to identify any particular person.

Further, the disclosure of information, including personal information, collected through this website is subject to the provisions of the Freedom of Information Law and the Personal Privacy Protection Law.

Additionally, NYSDOL may disclose personal information that would be protected under FOIL to Federal or State law enforcement authorities to enforce NYSDOL's rights against unauthorized access or attempted unauthorized access to the Department's information technology assets.


Retention of Information Collected Through this Website

The information collected through this website is retained by NYSDOL in accordance with records retention and disposition requirements of the NYS Arts & Cultural Affairs Law. In general, the Internet services logs of the website (comprising electronic files or automated logs created to monitor access and use of agency services provided through this website), are retained for one year and then destroyed. Information, including personal information, that you submit in e-mail or when you initiate an online transaction such as a survey, registration form, or order form is retained in accordance with the records retention and disposition schedule established for the records of the program unit to which you submitted the information. Information concerning these records retention and disposition schedules may be obtained through the Internet privacy policy contact listed in this policy.


Access to and Correcting, Updating or Deleting Personal Information

If a user's personal information changes, i.e. address, area code, etc., or if a user no longer desires our service, the user can sign on to the site and change or delete his or her profile. Online access to this information can only be obtained by signing in using the correct username and password; so, users are advised to save this information in a secure location.

Under the Personal Privacy Protection Law (Article 6-A of the Public Officer's Law), any user may submit a request to the NYSDOL Records Access Officer to determine whether personal information pertaining to that user has been collected through this website. Any such request shall be made in writing to the Records Access Officer at the address below and must be accompanied by reasonable proof of identity of the user. Reasonable proof of identity will depend upon the circumstances, but a readable copy of a current drivers' license will generally suffice. The address of the Records Access Officer is:

Records Access Officer
Counsel's Office
Room 509, Building 12
State Office Building Campus
Albany, New York 12240


In addition, requests for records may be made by fax, electronically or in person. For further information on how to request NYSDOL records pursuant to either the Personal Privacy Protection Law or the Freedom of Information Law (Article 6 of the Public Officer's Law), and what must be provided for proof of identity, please refer to the information contained at the following link on the NYSDOL website's section on FOIL/Agency Records at:

If you make a request pursuant to the Personal Privacy Protection Law, the Records Access Officer/privacy compliance officer shall, within five (5) business days of the date of the receipt of a proper request: (i) provide access to the personal information; (ii) deny access in writing, explaining the reasons therefore; or (iii) acknowledge the receipt of the request in writing, stating the approximate date when the request will be granted or denied, which date shall not be more than thirty (30) days from the date of the acknowledgment.

In the event that NYSDOL has collected personal information pertaining to a user through the state agency website and that information is to be provided to the user pursuant to the user's request, the privacy compliance officer shall inform the user of his or her right to request that the personal information be amended or corrected under the procedures set forth in section 95 of the Public Officers Law.

Confidentiality and Integrity of Personal Information Collected Through this Website

NYSDOL takes the protection of user information very seriously. When users submit information via the Website, their information is protected both online and offline.

Our online registration form asks users to enter personal information (name, address, phone number). Such information is encrypted with Secure Socket Layer (SSL) encryption software for your protection. When the user is accessing a secure area on the Website, the user can see that SSL encryption is engaged. A locked lock icon will appear on the bottom of your web-browser - Netscape Navigator or Microsoft Internet Explorer - as opposed to un-locked or open-lock as you would see when you are just "surfing."

While we use SSL encryption to protect sensitive information online, we also have adopted procedures and protocols to protect all CareerZone® user information offline.

The Department limits employee access to personal information of users of this Website to only those employees who need access to the information to perform their official duties. Employees who have access to this information are required to follow appropriate procedures in connection with any disclosures of personal information.

In addition, the Department of Labor has implemented procedures to safeguard the integrity of its information technology assets including but not limited to, authentication, monitoring, auditing, and encryption. These security measures have been integrated into the design, implementation and day-to-day operations of this website as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

For website security purposes and to maintain the availability of the website for all users, NYSDOL employs software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise damage this website.


The information contained in this policy should not be construed in any way as giving business, legal or other advice or warranting as fail proof, the security of information provided via this Website.


Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of the changes, including the information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by sending e-mail to your last known e-mail address. Users will have a choice as to whether or not we can use their information in this different manner. Lacking subsequent permission, your personal information will only be used in accordance with the privacy policy under which it was collected.


Links Disclaimer

The Website provides links to other Federal and State Governmental agencies. It also provides links to websites of non-governmental organizations to provide visitors with certain other information. If you click to one of these links on the Website, you will be leaving CareerZone®. Our provision of these links does not imply approval of the listed destinations, warrant the accuracy of any information in those destinations, constitute endorsement of the entities to whose sites the links are made, or endorse any of the opinions expressed in any of these outside websites. These websites operate under the auspices and at the direction of their respective owners. If you have a question or comment about any of these sites, please contact them directly on their site.

Information Disclaimer

Information provided on this Website is intended to allow the public immediate access to public information. While all attempts are made to provide accurate, current and reliable information, Department of Labor recognizes the possibility of human and/or mechanical error. Therefore, the Department, its employees, and officers make no representations as to the accuracy, completeness, currency or suitability of the information provided by this Website and deny any expressed or implied warranty as to the same.


Contact Information

If you have any questions on the security of this site or if you feel that Department of Labor is not abiding by this posted privacy policy, please contact (877) 226-5724 or


Privacy Policy Statement Date: September 23, 2020.

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